Do you want free OSU football tickets?? Join our team of Event Staff for the upcoming OSU Football season kicking off 9/11!
The Spirit of the Position:
The Event Staff members are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events. The Event staff position will require cash handling, making correct change, issuing paystubs, etc. during events (sporting events, music concerts, political speakers, graduations, circus', group gatherings).
Meet and greet each customer with courtesy and great customer service.
Collect the parking fees.
Understand and know how to handle the different types of parkers i.e. tenants, visitors, employees, administration, etc.
Understand the surroundings and event details in order to answer questions
Expedite the traffic flow in a timely fashion.
Adhere to dress code - Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
Follow all safety standards.
Communicate with management, supervisors and traffic directors.
Prepare and reconcile reports.
Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
Determine traffic flow in times of equipment failure or during periods of construction.
Will be expected to take direction from Managers, Supervisors and emergency responders during emergencies
Additional duties as assigned.
High school diploma or GED required.
2+ years in a customer service role
Experience conducting monetary transactions
Parking industry experience is preferred but not required.
Previous experience working in outdoor/extreme weather conditions preferred.
Ability to communicate professionally and effectively.
Ability to handle challenging and at times, emotionally charged situations.
Must be able to work unsupervised.
Ability to speak, read, and comprehend the English language.
Must be able to work standing-up/on-feet for extended periods of time.
Demonstrates a sense of urgency and timeliness.
Demonstrate the ability to seek improvement.
Excellent teambuilding and interpersonal skills.
Ability to lift, push and pull at least 25 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
To be hired, all candidates must submit to a background check and pre-employment drug screen.
This Employer participates in E-Verify.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.