Live Chat
Contact

Airport Agent - Customer Service Job in Vandalia, Ohio US

Airport Agent - Customer Service

ENVOY AIR Inc - Vandalia, OH

Posted: 9/17/2021 - Expires: 12/16/2021

Job ID: 231843647

Print 

Job Description

Airport Agent - Customer Service


Job Locations

US-OH-Vandalia



ID

2021-3887


Category

Customer Service Airport Operations


Position Type

Regular Part-Time


Overview




Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)

NEW PAY RATE - $14.57/HR!

HIRING IMMEDIATELY & FREE FLIGHTS!


Responsibilities




How will you make an impact? 

Responsibilities

Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
May work in the Baggage Service Office to track the location of baggage and handle passenger questions


Qualifications




Who are we looking for?

Requirements

Minimum age: 18

High school diploma, GED, or international equivalent

Possess a valid, unexpired and unsuspended driver's license; some license restrictions may prohibit a candidate from qualifying for this position
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Must be customer focused, detail oriented, and interested about the airline industry
Able to communicate in a clear, polite, and friendly manner

Must be comfortable working with computers and ability to learn new computer programs
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.


Need help finding the right job?




We can recommend jobs specifically for you!
Click here to get started.


Envoy is an Equal Opportunity Employer, Minorities/Women/Veterans/Disabled.

Job Summary

Employment Type:
Part Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
59633738
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A