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CONSULTANT Job in Cleveland, Ohio US

CONSULTANT

HCL AMERICA INC. - Cleveland, OH

Posted: 9/20/2021 - Expires: 12/19/2021

Job ID: 231893278

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Job Description

CONSULTANT
 
 

Ohio

4.5-8 Years

USA

SR Number

HCLI/HCLI/2021/1612821

Job Description (Posting).

*Configuring/Troubleshooting Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS*
Support Data Center Architecture - Network, Server, Storage Configuration & troubleshooting experience on Cisco Nexus 7000/5000/2000 Series of switches required*
Configuring/Troubleshooting Cisco IOS Software*
Configuring/Troubleshooting of WAN Acceleration/optimization - Cisco WAAS or Riverbed*
Configuring/Troubleshooting of Application Load balancers - F5 Big-IP LTM/GTM *
Excellent network troubleshooting skills.
Must be able to quickly identify and resolve network related issues in smallest possible time.*
CCNP/CCIE Certification Required

(1.)  To adhere to quality standards, regulatory requirements and company policies (2.)  To provide support for on call escalations and doing incident and problem management (3.)  To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team (4.)  To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (5.)  Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives (6.)  To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

EIS-Network Data-Network Data

Employee Group

Business Line FT

City

Cuyahoga

Entity

INFRA

Auto req ID

930036BR

HCL America, Inc. is proud to be an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
59696175
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A