National Contract Manager
Customer Operations/Customer Support
Mentor, OH, US, 44060
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
The National Contracts Manager is responsible managing bids, pricing and programs specific to GI Endoscopy contracts and the implementation of those GPO or IDN agreements with the GI Endoscopy sales teams to drive revenue and profitability for all STERIS GI product lines.The GI Endoscopy Contracts Manager is responsible managing bids, pricing and programs specific to GI Endoscopy contracts and the implementation of those GPO or IDN agreements with the GI Endoscopy sales teams to drive revenue and profitability for all STERIS GI product lines.
Contract Management (50%)
Manage all aspects of US-based STERIS Endoscopy IDN and local agreements from inception through termination or renewal with a focus on contracts outside of the scope of GPO and top 30 IDNs.
Responsible for reviewing, detailing and the preparation of assigned contracts/bids for STERIS Endoscopy.
Review and approve contracts for acceptability to STERIS, including pricing; delivery; terms; conditions; taxes; federal, state and local laws; STERIS's Policies and Procedures and resolves discrepancies.
Evaluate assigned bid requests for adequate information. Obtain added details from sales people, Customer, and other departments as required and process within established time-frame.
Ensure Contract and local pricing is aligned with correct price lists and resolve Customer pricing issues.
Interface with various departments within STERIS to ensure completion of contract/bid to meet customers due date. Departments include, but are not limited to, Product Managers, Operations, Credit and Collection, Corporate, Manufacturing, Sales, Accounting, Engineering, Legal etc.
Review contracts/bids for application of pre-negotiated pricing policies
Review Contract Terms and Conditions taking exceptions to ensure corporate objectives are maintained.
Complete requestors form of proposal with all appropriate information, secure proper signatures and transmit to the customer.
Maintain current and historical records regarding contracts, pricing, costs, technical data, bids, etc.
Interface directly with the customer in support of STERIS's sales effort, when required.
Duties - cont'd
Maintain a tracking system of all contract and bid activity, to include award results.
Manage documents within a shared drive to ensure visibility.
Complete understanding of Contracts for US healthcare Customers
Work with Corporate Accounts to maintain pricing integrity, champion price increases, and measure contract performance.
Corporate Accounts & Sales Support (30%)
Conduct initial contract discussions and business reviews with Customers outside of the top 30 IDNs
Provide purchase and pricing analysis to Regional Managers and Product Specialists
Host planning meetings with Sales Team to discuss approach to new contracts and business reviews
Support implementation and management of pricing and pricing changes
Business Unit Support (20%)
Provide specialized analysis for trends within STERIS Endoscopy business
Work with integration teams to align Customers and pricing
Bachelor's Degree in Business or Related Field
Miminum of 5 years in Customer facing position
3+ years experience in contract management desired
2+ years working in Customer facing roles within healthcare environment
Knowledge of the GI Endoscopy market a plus
Knowledge of contract design
Experience managing price
Experience using Excel, COGNOS or other analytical software
Previous Sales experience desired
Strong business acumen
Excellent verbal and written skills
Proactive in follow up
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Customer Operations/Customer Support
Mentor, OH, US, 44060
Nearest Major Market: Cleveland
Nearest Secondary Market: Akron
Gastroenterology, Medical, Engineer, Outside Sales, Manager, Healthcare, Engineering, Sales, Management
STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.