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National Accounts Manager, Amazon Job in Kettering, Ohio US

National Accounts Manager, Amazon

Acco Brands USA LLC - Kettering, OH

Posted: 10/7/2021 - Expires: 1/5/2022

Job ID: 232615706


Job Description

  Position at ACCO Brands

Achieve. Create. Collaborate. Organize.

Essential brands. Innovative products. Smart investment. Winning team. This is what you will find at ACCO Brands. We are passionate about building a culture that is committed to the success of our employees. If you are looking for an organization that offers rewarding opportunities and is dedicated to team orientation, learning and development, and flourishes with success, we invite you to be a part of building our company for the future.

ACCO Brands is seeking a National Account Manager responsible for sales to Amazon and collaborates with the Amazon Sales & Marketing Manager to insure a profitable and buyable product assortment to achieve category sales goals. Responsible for managing the day-to-day account activity across all ACCO Brands product categories and responsible to drive top-line budgeted sales and profitability. Primary contact with Amazon Account Manager, responsible for project management of tasks and open issues with Amazon related to orders, pricing, and product health. Responsible to provide data-driven insights and recommendations to inform business decisions using internal, market and customer information with the goal of driving sales growth and identifying opportunities to improve efficiency.


Set direction for ACCO product selection and lifecycle management.
Responsible for profitability of ACCO catalog.
Participation in ACCO Consensus process and AMZ sales forecasting.
Provide direction on new item/event forecasts.
Ensure product buyability and top ASIN health.

Primary contact for Amazon Account Manager.
Participate in weekly Operations meetings.
Manage relationship with Amazon to influence strategic priorities.
Contribute to QBRs and regular collaboration between ACCO and AMZ leadership.

Sales analysis (Stackline or VC) as needed to inform decisions.
Maintain key sales reports and dashboards and manage ad-hoc reporting requests.
Monitor product sales across ACCO's complete product catalog; identify trends, opportunities and outliers.
Stay current on eCommerce trends, changes in digital commerce requirements.
Educate team and peers on trends; support broad, continuous learning on Amazon/eCommerce.


5+ years Customer Account Management Experience required. Ecommerce and Amazon experience preferred.
Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Strong customer facing and/or customer service skills required.
Strong written and verbal communications skills needed; ability to tailor approach based upon audience and message.
Must possess the following core capabilities:

Customer focus
Interpersonal communication savvy
Drive and action oriented with goal of exceeding forecasted results
Teamwork and cooperation
Problem-solving and attention to detail
Organizational agility
Negotiation skills
Account penetration
Internal planning & resource deployment
Consultative and fact-based selling

Bachelor's degree in Business, Marketing, or equivalent.
Ability to pull together data from disparate sources to create a clear analysis suitable for presentation to stakeholders from Customer or internal Sales, Marketing, Finance or Senior Management.
MS Office (Excel, Word, PowerPoint) skills required.
Strong organizational skills with a disciplined approach to managing processes on a day to day basis respecting defined authority levels.
Up to 20% travel is required.

About Us

You know our brands. You love our brands. You just may not know they are ours.

If you have touched a Five Star notebook, aSwingline stapler, a Quartet dry erase board, or a Kensington computer mouse, you have touched part ofACCOBrands Corporation. With annual revenues of nearly $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industryleadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.

Apply and build your future with ACCO Brands.

More information about ACCO Brands, the Home of Great Brands Built by Great People, can be found at .

Equal Opportunity Employer


Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy.  Applicants are asked to make their needs known in advance.

ACCO Brands is an equal opportunity/affirmative action employer.  The Company provides equal employment opportunity to all persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
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