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Customer Service - Customer Service Rep. Job in Akron, Ohio US

Customer Service - Customer Service Rep.

Myers Industries, Inc. - Akron, OH

Posted: 10/7/2021 - Expires: 1/5/2022

Job ID: 232617576


Job Description

Customer Service - Customer Service Rep.

Akron, OH, USA
Req #86

Thursday, October 7, 2021

Myers Industries, Inc. is an international manufacturer of polymer-based material handling products and a wholesale distributor of tire repair and retread products. As a diversified manufacturing company, Myers Industries offers a broad range of products across multiple markets, including industrial, agriculture, food processing, healthcare, and consumer.

Akro-Mils is seeking a Customer Service Rep at the 1554 S. Main Street location. The essential functions and responsibilities as a member of the Customer Service Team include, but are not limited to: 

Day-to-day interface with customers, sales and distributors providing requested information and support relative to price, availability and lead times. 

Assisting customers with product information, use and application as well as technical specification information. 

Accepting and preparing orders, maintaining order files, satisfying requests for order follow-up and expediting and tracing shipments. 

Coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
Other duties as may be assigned.

Position Requirements

Sales experience helpful but not required.
Effective written and oral communication skills.Strong organizational skills; ability to multi-task, problem solve and meet deadlines; strong attention to detail.

Excellent attendance history.
Strong Microsoft Excel experience.
Technology skills including use of various computer software programs
Hours for this position will be Monday-Friday, 8:00am-5:00pm. Additional working hours may be required at business dictates.

Education and/or experience required:

High School Diploma required, College Degree is a plus
Must have minimum 3-5 years of experience working as an customer service representative. Experience working as a CSM in manufacturing setting a plus.

AKRO-MILS offers an excellent benefits package including, but not limited to: 

Medical, Dental & Vision packages 

401(k) with matching 

Paid vacation 

Ten paid holidays 

Employee Stock Purchase Plan (ESPP) - one year wait period 

Tuition reimbursement for continuing education 

Competitive pay based on market and experience - will be discussed during the interview process 

Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

Job Family

Job Function
Customer Service

Pay Type

Travel Required

Required Education
High School

Job Start Date
Monday, October 25, 2021

Akron, OH, USA

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Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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