Customer Service - Customer Service Rep.
Akron, OH, USA
Thursday, October 7, 2021
Myers Industries, Inc. is an international manufacturer of polymer-based material handling products and a wholesale distributor of tire repair and retread products. As a diversified manufacturing company, Myers Industries offers a broad range of products across multiple markets, including industrial, agriculture, food processing, healthcare, and consumer.
Akro-Mils is seeking a Customer Service Rep at the 1554 S. Main Street location. The essential functions and responsibilities as a member of the Customer Service Team include, but are not limited to:
Day-to-day interface with customers, sales and distributors providing requested information and support relative to price, availability and lead times.
Assisting customers with product information, use and application as well as technical specification information.
Accepting and preparing orders, maintaining order files, satisfying requests for order follow-up and expediting and tracing shipments.
Coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
Other duties as may be assigned.
Sales experience helpful but not required.
Effective written and oral communication skills.Strong organizational skills; ability to multi-task, problem solve and meet deadlines; strong attention to detail.
Excellent attendance history.
Strong Microsoft Excel experience.
Technology skills including use of various computer software programs
Hours for this position will be Monday-Friday, 8:00am-5:00pm. Additional working hours may be required at business dictates.
Education and/or experience required:
High School Diploma required, College Degree is a plus
Must have minimum 3-5 years of experience working as an customer service representative. Experience working as a CSM in manufacturing setting a plus.
AKRO-MILS offers an excellent benefits package including, but not limited to:
Medical, Dental & Vision packages
401(k) with matching
Ten paid holidays
Employee Stock Purchase Plan (ESPP) - one year wait period
Tuition reimbursement for continuing education
Competitive pay based on market and experience - will be discussed during the interview process
Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Job Start Date
Monday, October 25, 2021
Akron, OH, USA
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