Workplace Technology Engineer
Date: Oct 19, 2021
Columbus, OH, US, 43202
American Chemical Society
CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 114 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.
CAS is currently seeking a Workplace Engineer. This position will be located in our headquarters in Columbus, Ohio.
This position is on the Workplace Desktop Engineering team. The Engineering team is a solution-focused group of highly skilled technicians tasked with leading projects and continuous service improvements within the Workplace Technology/Infrastructure service areas.
In this role, customer service skills and professional and pleasant communications with internal/external clients is a critical component of this position. In addition, this role will work on technical architecture, development, automation and enterprise-wide projects to provide solutions to optimize performance and increase value for the Society. An ideal candidate for this advanced position should include most of the following:
Bachelor's degree in Computer Science or equivalent work experience
Knowledge of IT Infrastructure Library (ITIL) v3 best practices
5+ years Microsoft (MS) Windows Desktop, Active Directory/Group Policy administration experience
M365 and Azure administration experience is required
M365 administration knowledge to include, but not limited to: OneDrive, SharePoint, O365, Teams, etc.
Knowledge of Azure AD integration and maintenance
Advanced Endpoint Administration
Advanced knowledge of end point security functions and responsibilities, such as; patching, anti-virus, encryption, etc.
Experience with Microsoft / Ivanti EPM suite or equivalent system management tool
Experience with software deployment: MSI, packaging tools (i.e., Pace Suite, Admin Studio Pro)
Ability to design, develop and implement automation (Batch, VBScript, PowerShell) in a MS Windows desktop environment is required
Experience leading and supporting large scale desktop product implementations (i.e., Office 365, Windows 10, SharePoint, Teams, OneDrive, Crowdstrike, etc.)
Strong communication/organizational skills to include documentation (SOPs, Project planning, User Instructions, etc.)
Self-starter with a strategic mindset and ability to work in a fast paced, agile team environment
Understanding of project management methodologies
Cloud administration experience (Azure, AWS, etc.) is required
Apple MacOS experience and administration is highly desirable
Experience with Citrix server and desktop/app virtualization is highly desired
Citrix Cloud configuration, administration and maintenance
Monitor daily ticket intake for the team.
Manage/resolve incidents based on priority.
Identity and access management (Ivanti Identity Director, Avecto, BeyondTrust) is desirable
VMWare Certified Professional certification is a plus
Microsoft Certified System Engineer certification is a plus
Microsoft Certified Desktop Support Technician certification is a plus
CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. EEO/Minority/Female/Disabled/Veteran
Nearest Major Market: Columbus
Developer, Computer Science, Virtualization, Cloud, Sharepoint, Technology
Equal Opportunity Employer: Minorities/Females/Veterans/Disabled