Live Chat

Technical Product Manager (Remote Opportunity) Job in Mason, Ohio US

Technical Product Manager (Remote Opportunity)


Posted: 10/22/2021 - Expires: 1/20/2022

Job ID: 233236566


Job Description

Position: Technical Product Manager  (Remote Opportunity)

Look for more than answers.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

 Basic Purpose:

The Technical Product Management will partner with the
Director of Technical Product Management to develop and execute digital
strategies to deliver cutting-edge, best in class products, services and
capabilities that offer a world class digital experience
The Technical product Manager will ensure execution of
product strategy by maintaining detailed product roadmaps, grooming product
backlogs, facilitating and supporting ideation sessions, gathering user
feedback and customer VOC. This position requires a focus on understanding
business needs and the skill to translate those into a working product
vision. The TPM will need to develop working
use cases, as well as work closely with the Business Analyst and technical
development team to deliver product in an innovative technological environment.
This position requires product leadership skills to create a collaborative
relationship between Business and IT for all aspects of products deliverables.  The Technical Product Manager collaborates
across the organization to drive the creation of business requirements,
contribute subject matter expertise, and support user acceptance testing.  The Technical Product Manager may assist in
product launch and other product related activities.
This role will have product ownership for the Consumer
product area.  In addition to using VOC
to stay current on market trends, the role will generate recommendations for
planning and supporting the strategic direction of the Consumer business. The
role requires working closely with business development and research and
development to evaluate new application and technology areas.  Direct
interaction with customers is required to understand customer needs and stay
abreast of market conditions.  As a member of a team, the Product Manager
will work in collaboration with other team members in the areas of strategic
marketing plan, product positioning, development and delivery.

Duties and
- Leads conversations with the business to translate needs into products, features, and services through Inception/Ideation
- Develop and maintain strong & productive relationships with all development and business stakeholders in order to ensure timely and effective delivery of software features.
- Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
- Grooms the backlog - Prioritizes user stories and requests into releases based on ROI and cross portfolio dependencies
- Contributes to and maintains the creation of product visions and product roadmaps
- Assists with obtaining VOC via product demos, interviews, surveys, customer visits
- Clearly articulate feature requirements through the development of User Stories, Specifications, Process Mapping, and applicable artifacts
- Manage the requirements gathering process between cross-functional teams of stakeholders and various internal resources including product managers, internal stakeholders, customers and software related technical resources
- Proactively communicate and collaborate with internal customers to analyze information and business workflow to deliver functional requirements, use cases, and user interface designs
- Contribute to the overall Product Vision and Roadmap
- Provides input into the prioritization of product features and the publish product roadmaps for Analytic offering.
- Works with the project team throughout the product development, testing, and implementation phases to ensure feature integrity and deliverables meet or exceed expectations
- Helps develop user experience, release notes, product documentation, & training
- Assists with the product communication and the "go to market strategy"
- Monitor ongoing performance of features and act as point of contact for any questions, concerns, or suggestions
- Ensures release notes, training and pricing models are developed and delivered with each release
- Partner with Business Subject Matter Experts to define data driven products and services and manage portfolio of products to ensure comprehensive coverage of customer needs

Education Preferred:

Bachelor's degree in a related field

Work Experience:

- 2+ years Product
  Management experience Preferred, 1+ years product development required
- Consumer  healthcare experience preferred,
- Experience of
  working within a Product Management framework/discipline
- Experience
  successfully leading technology teams within the delivery of enterprise
  software products.  Proven track
  record of execution--driving results and meeting commitments
- Experience with
  Solutions Architecture practice and methodologies
- Working knowledge of SDLC agile methodologies


- Demonstrates
  strong analytical, product ownership  and problem solving skills
- Demonstrates
  strong communication, customer service, and negotiation skills
- Demonstrates
  strong leadership and change management skills
- Demonstrates
  exceptional presentation and facilitation skills with a cross functional
  business audience from staff to executive audiences
- Ability to
  communicate technical issues in a non-technical manner to a diverse
- Ability to drive
  change and innovation
- Ability to
  handle large / complex projects

Apply Today

Join us for
competitive benefits and development opportunities in a progressive and
supportive environment. Help us improve our service, and the experiences of our
patients and colleagues. Work with us and together we can be better.

Your Quest
career. Seek it out.

requirements are subject to possible modifications to reasonably accommodate
individuals with disabilities.  or Citizenship. 


Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans /  Disabled / Sexual Orientation / Gender Identity.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®: