We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!
What we're looking for:
You are an experienced ServiceNow Developer well versed in full life-cycle implementations and integrations using different interfaces.
Citrix is seeking a ServiceNow Developer/Architect to create service items, design and build workflows and orchestrate automation.The ServiceNow Developer will ensure a sustained development structure within IT Systems to support both technology and non-technology business units as they adopt the ServiceNow platform in all capacities as an enterprise solution. Additionally, this role will be responsible for administration of our ServiceNow Enterprise platform.The ServiceNow Developer will be responsible for scoping, designing and implementing various services in order to best support our business needs.
Primary Job Responsibilities
Lead ServiceNow development team in the development process including creating and maintaining design documentation
Coach the ServiceNow development team in best practice for the platform
Perform the technical lead role for platform upgrades
Ideally 3+ years working with ServiceNow as an implementation consultant, solution architect, or system administrator with multi-service provider experience.
Experience with root cause analysis and providing the best functional designs in ServiceNow.
Experience in training various groups at various levels of the organization.
Experience with Service Catalog, CMDB, CMS, Incident Management, Workflow, Automation, Integrations, Orchestration.
Experience with Workday Integrations - HR/Finance modules preferred.
Experience with Salesforce Integrations preferred.
System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
Experience with extending the ServiceNow schema to custom applications
Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
Understands technical and functional design requirements related to ServiceNow.
Create and manage scripts and workflow.
Experience with relational databases (e.g. MySQL, Oracle)
A fundamental understanding of ITSM, ITIL or CMDB
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
Experience with ServiceNow's ServiceWatch and/or Discovery tools
ServiceNow Certifications are a plus. Some of the certifications that would be of particular use/interest in this role are:
Certified App Dev or Certified Advanced System Admin
System Implementation Specialist Certification
ServiceNow Certified Scripting in ServiceNow
ServiceNow Certified Orchestration
Requires deep knowledge of job area obtained through advanced education combined with experience.
Viewed as having a specialty within discipline. May have broad knowledge of project management.
Requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience; or Master's degree with 6 years; or PhD with 3 years of experience.
President Biden released an stating that federal contractors must require COVID-19 vaccinations for all US employees. As a company that workson federal contracts, we have a legal requirement to comply with the Executive Order. To be considered for this career opportunity, you must be fully COVID-19 vaccinated or have an acceptable medical or religious accommodation. Learn more about our .
What you're looking for:
Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.
Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.
Functional Area:Application Engineering
Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.
Citrix uses applicant information consistent with the at
Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us atfor assistance.
If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.
Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.