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Account Technical Specialist Job in Grove City, Ohio US

Account Technical Specialist

NetApp, Inc. - Grove City, OH

Posted: 5/16/2022 - Expires: 8/14/2022

Job ID: 241360243


Job Description

About NetApp

We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

NetApp is a Global Leader in providing Hybrid Cloud Data Services, enabling customers to take advantage of best of both worlds, Private and Public Clouds. Our Mantra is to ensure customer's data is always on, always available and easily consumed. To help our customers to Modernize their IT and deliver a seamless Hybrid Multicloud experience, we are looking for Presales System Engineer who shall provide technical expertise to Store and Manage Data in the most effective and efficient manner across Hybrid cloud environments.
As an Account Technical Specialist in NetApp's Sales function, you are responsible for providing pre-sales for selling NetApp's Products & Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with vendors, partner ecosystems and sales to ensure that optimum solutions are proposed to the customers. The Ideal location for this role is Indianapolis, Indiana or anywhere else in the vicinity within the Mid-West.

The Account Technical Specialist (ATS) is required to have a deep understanding of end-to-end customer operations and work as a consultant to customers in identifying key business challenges and position the right technology solutions and data management solution/service to address those business challenges. The Account Technical Specialist shall also work on long-term strategies to improve customer business operations through data management tools and services delivering continuous value to customers business. The SE is also required to work closely with various alliance partners and provide best of breed joint solutions to the customers.

Job Requirements

* Hybrid Cloud, Storage, and data management solutions expertise.
* Experience working in a high engagement customer facing role.
* Strong expertise in Technical Pre-Sales.
* Excellent written and verbal communication skills.
* Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
* Account management and project management skills.
* Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
* Ability to follow standard engineering principles and practices.
* Creative approach to problem solving.
* Travel to the prospective customer's sites & locations as necessary
* Hybrid cloud solution expertise and public cloud certifications would be added advantage.


Typically requires a minimum of 5 years of related experience with a bachelor's degree

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

Colorado Residents Only: If the Company determines this role will be performed in Colorado, the starting salary for this position is (.9 compa*). This role could be eligible for comprehensive benefits including: Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), Company bonus, Employee stock purchase plan, and restricted stocks (RSU's) *. Final compensation will be dependent on various factors such as location, qualifications, certifications, relevant work experience and other factors, consistent with applicable law.

In accordance with NetApp's Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.

Equal Opportunity Employer Minorities/Women/Vets/Disabled.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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