GENERAL DESCRIPTION / PRIMARY PURPOSE
Plans, schedules, executes, and manages routing plans with transportation service providers to support the Inbound and Outbound flow of Dole Fresh Vegetables raw materials and finished goods for our Plants, Warehouses, Suppliers, and Customers in North America.
MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION
Works in a collaborative way with Plant and Supply Chain Materials/Product Planners, Plant Schedulers, Logistics Customer Service and Sales, and other Transportation associates
Regular and daily engagement with Dole customer service, production planning, harvest, and cooling operations groups to ensure superior customer service
Develops and analyzes daily/weekly order demand into load plans and routings that meet Dole Fresh Vegetables cost and service objectives
Executes plans and load tenders through Dole's transportation and business systems
Responsible for day-to-day engagement, performance and issue management of transportation service providers
Develop, build, and maintain relationships with carrier's operational and customer service resources
Review and approve freight invoices, exceptions, and support claims settlement process
Maintain Dole service provider information, lanes, rates and tariffs in Dole transportation systems
Assists management team in providing rate and routing information for customer proformas
Monitor costs and rates to achieve departmental goals
Complete assigned reports and analysis as defined
Identify, support, and champion process improvements as required to ensuring best practices and SOPs defined and implemented.
Support and contribute on Logistics and Transportation projects as assigned
Provide service and support as business needs require during after hours, weekend, and holiday periods and work extended hours as required.
Other duties as assigned.
JOB SPECIFIC COMPETENCIES (Knowledge, Skill And Experience Requirements)
3-5 years of transportation and/or logistics experience in a specialist, coordinator, or planner role.
Prefer candidates with experience in consumer, food, or retail transportation/logistics in a high volume, fast paced supply chain.
Experience in planning and managing FTL Refrigerated services is a plus.
Excellent interpersonal, written and verbal communications, organizational, and analytical skills.
Strong computer skills with Microsoft Office products and Excel.
Experience in working with web based TMS applications, Logistics systems, or other enterprise business applications
Knowledge of transportation, shipping and receiving procedures and practices.
Self-starter, with the ability to work under pressure and with time constraints.
Must have the ability to make quick, comparative decisions.
Can follow and expand on direction as needed. Work across, interact, and influence other functional groups at all levels.
Ability to understand and follow posted work rules/procedures.
INTERNAL & EXTERNAL RELATIONS
Interacts with Supply Chain resources, Materials Planners, Plant Schedulers, Logistics, Customer Service, Sales, and other Logistics team members
Interacts externally with Carriers, Brokers, Customers, and Suppliers
EDUCATION AND CERTIFICATION
Bachelor's degree in Logistics, Supply Chain or Business Management preferred. Or equivalent logistics, transportation, or supply chain work experience.
Ability to bend, stoop, and lift up to 25 pounds. Ability to sit for extended periods of time, use a telephone, communicate with customers and co-workers.
WORK HOUR REQUIREMENT
Position works Wednesday through Friday from 7am-5pm and Saturdays 6am to 4pm.
May be required to work extended hours past the outlined times above.
Will be required to work some company holidays on a rotational basis within the department as needed.
Springfield, Ohio, United States
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.