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Remote Operations Control Center Technician Job in Cleveland, Ohio US

Remote Operations Control Center Technician

AIRGAS USA, LLC - Cleveland, OH

Posted: 5/23/2022 - Expires: 8/21/2022

Job ID: 241738157


Job Description

Navigate your career @ Airgas

Enrich your experience with a new step in your professional journey! Airgas encourages internal mobility. Developing yourself into new roles within our organization is key to our Talent Management strategy. We believe in you and the value you bring to our company.

Location: Independence, OH

Hourly Pay Rate: Over $38.00/hr + $4.00/hour shift differential during travel




Airgas Merchant Gases (AMG) is responsible for operating primary production facilities in the United States.  AMG has 60+ production locations across 29 states.  The AMG fleet (70+ production units) consists of Air Separation (ASU), High Purity Nitrogen (HPN), High Purity Oxygen (HPX), Vacuum Swing Adsorption (VSA) and Liquid Carbon Dioxide (CO2) production units.  AMG is in the midst of a transformation initiative to leverage big data and automation to drive improved reliability and efficiency from the primary production operations.  This transformation will include the deployment of predictive analytics tools and remote operations.  The Remote Operations Control Center Technician role will be critical to the successful execution of remote operations.

The ROCC Plant Operator will be responsible for the day to day remote operation and control of equipment used in air separation, vacuum swing absorption, and carbon dioxide plants for multiple sites across the United States from a central location. They will also be accountable for the remote monitoring and troubleshooting of plant mechanical, instrumentation, and electrical devices and equipment, working hand in hand with engineering personnel in assisting field technicians with the identification and correction of ongoing plant issues and inefficiencies. Periodically, this position will provide on-site field support to various types of processing plants in order to support startups, training and leave coverage for normal production technicians.

How will you CONTRIBUTE and GROW?

Works a 24/7 Shift based schedule with office/training days included (including normal business hours).
Remotely monitors and maintains the safe operation of Airgas Production Facilities, which produce cryogenic or gaseous products.
Controls flow, purities, pressures, and processes using SCADA/HMI/PLC system. 
Follows Remote Operations Control Center (ROCC) Manager and Leading Enterprise Analytics and Diagnostics (LEAD) Center recommendations to adjust operating mode of the facilities and system to ensure operations in the most reliable and economically efficient configuration.
Utilizes gas & liquid production of facilities along with energy optimization principles to optimize overall production.
Manages supply availability of the system in the short term by working closely with the internal logistics team. 
Safely executes during crisis situations identifying, communicating, escalating, and facilitating as required to ensure continuity of supply to customers.
Supports ROCC execution effort engaging all key stakeholders in collaborative communication to manage operational events, product supply requirements & risk, equipment outages & constraints, customer needs, and logistical considerations.
Documents all communication (written & spoken) as well as operational incidents in the ROCC logbook.
Reviews and approves quality documentation related to Medical Product Release for facilities that require loading support. 
Resolves plant alerts and alarms, or escalates to the appropriate party (plant/field technician, ROCC Mgmt) for further troubleshooting and follows the Case Management process.
Applies appropriate standard operating procedures and updates as required by ROCC Manager.
When providing operational support coverage, prepares and maintains accurate records in accordance with all safety, quality, regulatory and production requirements, such as plant readings, plant maintenance, instrument calibrations in alignment with local instructions and systems.
Perform quality assurance functions associated with products to maintain quality assurance according to local instructions and as needed during coverage events.Must be able to work overtime and off shifts when requested.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you a MATCH?

High school diploma or general education degree (GED),
Two years technical college or military technical experience and 5 plus years of operating industrial processes
Air Separation/CO2 Plant experience preferred.   

Key Behaviors: 

Solution Focused Decision Making
Caring about Customer and Patients
Communicating with Impact
Managing Personal Efficiency and Competing Priorities
Innovative Thinking and Influencing Leadership
Anticipating /Dealing with Changing Environment  OTHER REQUIREMENTS:  
Must be able to work overtime and off shifts when requested.
Must be able to work at all types of process plants and may require multiple weeks onsite.
Must have the ability to work alone, weekends, and holidays.
Requires continuous mental and visual attention to operate equipment
Travel Requirements:

Low (Must possess a valid drivers license  

Safety and Regulatory Compliance

Requires 100% compliance with all Airgas safety policy and procedures, and cGMP (current Good Manufacturing Practices) training and techniques to prevent lost time or serious injury to others.
Maintains a high degree of safety by employing safe work habits.
Promotes and develops safe work behaviors through the use of existing policies and procedures and an emphasis on safety behavior management techniques.
Assists with safety incident investigations, including near misses, using root cause analysis leading to recommended corrective actions to eliminate recurrences.
Ensures applicable regulatory (OSHA, EPA, DHS) requirements are met and applicable training and recordkeeping is performed to meet departmental and location requirements.
Complies with maintenance of environmental, safety, quality assurance, and FDA compliance systems and programs. 

   About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. 

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.  Your DIFFERENCES enhance our PERFORMANCE    

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.    We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. 


Contact the Recruiter for more Information:

Lawrence DeJean

Ph: 346-479-4042

Airgas USA, LLC
Job: Operations
Employee Status: Regular
Primary Location: United States-Ohio-Independence-44131

Schedule: Full-time

Job Posting: May 23, 2022, 1:47:53 PM

EOE AA M/F/Vet/Disability.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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