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Senior Manager, Client Technology Services at Southwest General Job in Middleburg Heights, Ohio US

Senior Manager, Client Technology Services at Southwest General

CERNER CORPORATION - Middleburg Heights, OH

Posted: 8/8/2022 - Expires: 11/6/2022

Job ID: 245457538

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Job Description

92380BR


 
  Senior Manager, Client Technology Services at Southwest General
 
 

Experienced Manager

Job Description

As a Senior Manager, Client Technology Services, you will manage technical groups withing ITWorks client sites, while ensuring business standards and service levels are met.  You will be responsible for driving the vision, strategy, planning, evaluation, design, development, and implementation of applications across clients that incorporate the site's mission and vision.  This includes driving the complete of annual financial planning, and technology and security infrastructure assessments for the client as well as developing and enhancing relationships with key client executives.  You will contribute and support the development of process improvements and evolution of the overall Cerner technology vision and strategy in addition to managing the delivery of services and technology to clients and ensure that the client and business standards are achieved.  You will also contribute to the development of the overall solution roadmap, provide oversight of the implementation of operating procedures and direct the study, design and implementation of new systems and equipment.  Your responsibilities will also include ensuring infrastructure architecture meets standards, maximizes efficiency, and supports platform compatibility and identify and ensure mitigation of cross-functional impacts and areas of potential risk management.  You will have direct ownership and accountability in delivering organizational objectives that cascade from corporate and client imperatives.  This includes leading, directing and reviewing the team's work to achieve operational or functional targets or objectives with significant contribution towards the achievement of immediate and short term- results for the team, department and organization.  In addition, you will establish and communicate team or department goals that support and advance team, department and organization objectives; establish metrics or other performance measures to track progress.  In this role, you will influence diverse stakeholder groups and drive acceptance of policies, practices and procedures within broader area of responsibility.

As a Senior Manager, Client Technology Services you will identify, propose and lead team- and department-level quality and process improvement initiatives; lead or influence strategic initiatives at the department-level and provide input on strategic initiatives for the organization.  You will also deliver consistent and timely training, guidance and feedback to encourage success and promote associate growth through regular developmental conversations and identification of developmental opportunities.  Finally, you will own decision-making for staffing and performance decisions for direct reports as well as manage one or more teams of associates.

Qualifications

Basic Qualifications

At least 10 years of total combined related work experience and completed higher education including:

At least 3 years of client relationship management, healthcare information technology (HCIT) consulting and/or other client facing work experience

At least 7 years of additional work experience directly related to the duties of the job and/or completed higher education including: 

Bachelors degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, related field or equivalent, relevant work experience

Preferred Qualifications

At least 3 years of people management, matrix management, project management or other indirect leadership work experience

Expectations

Willing to work additional or irregular hours as needed and allowed by local regulations

Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Perform other responsibilities as assigned

Additional Information

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, covid-19 vaccination, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Relocation Assistance Available

No

Company Overview

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important - people's health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

Working Environment

Onsite: No Relocation Assistance Offered

Working Environment Description

This position offers an Onsite working environment. Meaning you will primarily work in a Cerner office or client site. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Onsite

Job Function

Client Relationships

City

Middleburg Heights

State/Province

Ohio

Country

United States

Government Job

NO

Org Unit

US Client

Org

ITWorks

Business Unit

ITWorks - Southwest General

Job Level

Management 4

Associate Type

Regular

Cerner's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace. Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
66653200_1
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A