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Technical Support Training Specialist Job in Columbus, Ohio US

Technical Support Training Specialist

Mettler Toledo LLC - Columbus, OH

Posted: 8/10/2022 - Expires: 11/8/2022

Job ID: 245601582


Job Description

Our Opening and Your Responsibilities

  We are looking for an experienced Technical Support Specialist to join our Retail Scale & Equipment division. If you are looking to lead trainings, and make a long lasting impact, this role could be for you. Your responsibilities will include:

Train on Mettler Toledo Retail based scales, software, systems as required.
Develop yearly training schedules and submit for approval
Provide training to designated field employees certifying them to teach curriculum in accordance with standards defined within the RCTP guidelines and curriculum
Troubleshoot, diagnose, and repair all known issues for any METTLER TOLEDO or supported competitor retail scale systems
Ability to clearly document unresolved issues for escalation to engineering teams as required
Expert technical writing & verbal skills to be used in creating job aids, technical bulletins, technical articles, and system configuration documentation.

  What You Need to Succeed

A 2 or 4 year technical degree in Information Systems, Computer Science or other related field
2 years of experience as a technical support or field specialist is preferred
Network + certification
A+ certification Microsoft MTA Desktop certification
Experience with Linux and PC based systems.
Help desk experience

  Our Offer to You

Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
Tuition reimbursement, employee wellness programs, plus other perks and discounts
Parental and caregiver leave policies
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Global market strength and worldwide leadership in weighing
A brand name that is identified worldwide with precision, quality, and innovation
Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

  About Mettler Toledo

  Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
We help feed the world. We impact how food is produced, packaged and made safe.
We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.

No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

  Equal Opportunity Employment

  If you'd like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

For those who prioritize precision, Mettler Toledo is precisely where you belong.


  Job Reference #





  Job Type


  Legal Entity

  Mettler-Toledo, LLC

  1900 Polaris Parkway Columbus, OH 43240 United States

  +1(800) 638-8537

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
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