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LEAD CLEANER FT 5:00PM-1:30AM 15.00 HOURLY NOT ON BUSLINE Job in Blue Ash, Ohio US

Job Summary

ABM Industry Groups, LLC
Blue Ash, OH
Government and Military
Job Type
Full Time
Years of Experience
Less than 1 Year
$15.00 - $15.01 /hour
Job Reference Code


About the Job


 15.00 HOURLY



 Position Summary Details

 This position is responsible for giving direction, motivation, and guidance to a team of cleaners.

 Essential Functions

  Conducts quality improvement inspections within assigned areas of responsibility
Ensures quality and satisfaction levels are meeting and/or exceeding expectations
Assures the highest quality of customer satisfaction
Assists with Training and Development
Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
Leads and participates in a team to ensure the successful completion of assigned tasks
Responsible for the running and leadership of the shift in the absence of the Supervisor
When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
Assists the Supervisor and Shift Manager in the direction and supervision of field employees
While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities


  Provides leadership and direction to team members
Provides open communication between field employees and management
Provides positive coaching to team members
Assists with the training of housekeeping staff and schedules work assignments
Assists with making daily and weekly work schedules
Oversees and performs cleaning operations in assigned building
Takes care of keys and access cards for the property
Reports damaged, broken and out of work features/items
Makes sure premises are secured at all times
Oversees and performs additional service requests (tag job) in assigned building
Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
Coordinates scheduling of cleaning crew.
Oversees quality of jobs and confirms completion with Area Manager.
Provides training to all new hires assigned to the building
Attends and participates in all meeting and training sessions involving assigned property and crew.
Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
Checks supplies, equipment, and chemicals weekly.
Completes order forms completely and accurately.
Coordinates equipment usage and inventories.
Performs all tasks and duties required of your team
Miscellaneous duties as assigned


  Must be 18 years of age or older.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

 Preferred Qualifications:

  Customer Service Experience
1 yr of similar work experience

ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)

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