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IT Application Support Engineer - Lending Job in Grove City, Ohio US

IT Application Support Engineer - Lending

Western Alliance Bank - Grove City, OH

Posted: 9/28/2022 - Expires: 12/27/2022

Job ID: 247614152

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Job Description

Job Title:
IT Application Support Engineer - Lending

Location:
Block 23

What you'll do:
The role is in IT Application Support team for Lending business segment, and will be responsible for maintenance of core Lending applications in the bank, which are expected to thrive in high availability environments with appropriate redundancies and continuities.  This team will actively monitor and manage the Lending business applications in coordination with both vendor partners and our internal IT teams. The team will provide key input on business application requirements and will take the lead in testing and quality assurance and all related change management activities.  The team is also responsible for executing technical steps in client product implementation, working in partnership with the product implementation team. The team will also be responsible for certain application configuration changes that are deemed to be in scope for this team and will play a lead role in communicating business impacts to the organization.  They will monitor and manage BCP/DR test steps and execution as it specifically relates to the application and will lead in managing the schedule of such tests.

What we are looking for:

Duties & Responsibilities

Performs system admin tasks -
Application setup and maintenance

Analyzes current state processes and systems to help implement/migrate/upgrade/enhance data integration solutions across bank platforms
Identifies, creates, and facilitates process design changes that focus on workflow and data management improvements. Enhances current process flows to meet long-term business strategies leveraging new and current technologies.
Interfaces with business lines and functions to meet regulatory, management, and business reporting requirements.
Documents, implements and communicates standardized data definitions and processes for the organization.
Maintains, controls and enhances data consistency across all reportable platforms managed by the CIO team.
Coordinates with IT and functions to capture and document requirements for systems and process improvements
Works with vendors to resolve issues
Develops a deep knowledge of the client relationship and in-depth product expertise; acts as a subject matter expert (SME).
Develop a disciplined approach to vetting, implementing, and monitoring any change activity as well as monitoring and communicating issues/incidents in the daily course of business.
Develop a deep understanding of how our technology is tied together (networks, systems, vendors) and the role/responsibilities that each team plays in assuring our business is able to function at a high level of consistency and reliability.
Works to develop a strong understanding and relationship between business partners.

Qualifications:

10+ years in a bank and/or FI delivering technical capabilities (in IT or business line) as a service to the organization; leading application management or development, IT change control and change management, business process improvement, IT application management, incident management
5+ years in Commercial Lending products and services, regulatory guidelines, and industry practices
Demonstrated leadership capabilities to communicate effectively in challenging situations and within various groups, teams, and executive leadership.
Bachelor's degree required
Basic to advanced knowledge in application management and change management is desired. Fundamental knowledge of technical architecture to deliver a resilient processing environment is also desired
Possess strong planning and organizational skills, with an ability to establish a strategic direction and subsequently develop supporting initiatives
Has good communication skills, both written and verbal

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email  or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

 Western Alliance Bancorporation

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email recruiter@westernalliancebank.com or call (602) 797-3662.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
69809730
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A