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Lane Ambassador Job in Grove City, Ohio US

Lane Ambassador

LAZ Parking Midwest, LLC - Grove City, OH

Posted: 10/5/2022 - Expires: 1/3/2023

Job ID: 247950957

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Job Description

Description

** HIRING IMMEDIATELY: SECOND SHIFT LANE AMBASSADOR, STARTING AT $15.00/HR**

SCOPE OF POSITION

To provide a high level of customer service to all garage parkers, provide quality control by ensuring cars are being parked in an appropriate fashion and assist the garage managers with general garage operations.

MAIN RESPONSIBILITIES

 Help customers with any payments issues they may have at exit.
 Be able to answer customers questions regarding the parking facility
 Count vehicles on location throughout shift, as needed.
 Walk the facility to look for parking violations.
 Patrol transient and reserved parking levels on foot.
 Aid customers that have forgotten where they parked their vehicle.
 Responsible for being at work every scheduled day, on time and in proper uniform.
 Courteously assist customers by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
 Communicate effectively with co-workers via radio
 Control traffic at entrances and exits as needed.
 Assist in the maintenance of parking equipment and any general maintenance tasks as directed by the Facility Manager such as informing the maintenance team of any shortcomings or changing paper in machines.
 Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager.
 Communicate debris, water, oil spills, etc... to garage office.
 Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
 Assist Facility Manager with other duties as needed.
 Be able to stand on your feet for extended periods of time.
 Be able to deal with seasonal elements (hot summers, cold winters).
 Other duties as assigned by manager.

MINIMUM QUALIFICATIONS

Education/Experience: High School Diploma or a combination of experience and education. Customer service experience preferred, but not required.

Availability to Work: Must be willing to work weekends and second shift (3p-11p) upon request. Some special shifts required, early mornings, late nights based on the Arena Districts' event schedule.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee is required to stand for long periods of time. Be able to deal with the seasonal elements (hot/cold temperatures). Employee must be able to lift up to fifty pounds. Required to walk the facility on a daily basis, this includes walking up and down stairwells to inspect for debris, trash, etc...

The EmployeeQualities and Skills
Skill sets and responsibilities for Customer Service Representatives are:

 Help customers with any payments issues they may have at exit.
 Be able to answer customers questions regarding the parking facility
 Count vehicles on location throughout shift, as needed.
 Walk the facility to look for parking violations.
 Patrol transient and reserved parking levels on foot.
 Aid customers that have forgotten where they parked their vehicle.
 Responsible for being at work every scheduled day, on time and in proper uniform.
 Courteously assist customers by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
 Communicate effectively with co-workers via radio
 Control traffic at entrances and exits as needed.
 Assist in the maintenance of parking equipment and any general maintenance tasks as directed by the Facility Manager such as informing the maintenance team of any shortcomings or changing paper in machines.
 Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager.
 Communicate debris, water, oil spills, etc... to garage office.
 Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
 Assist Facility Manager with other duties as needed.
 Be able to stand on your feet for extended periods of time.
 Be able to deal with seasonal elements (hot summers, cold winters).
 Other duties as assigned by manager.

Education

 High School Diploma or a combination of experience and education. Customer service experience preferred, but not required.

Availability

Must be willing to work weekends and second shift (3p-11p) upon request. Some special shifts required, early mornings, late nights based on the Arena Districts' event schedule.

Experience

 Previous parking experience preferred but not required
 1 - 2 years experience Customer Service

LAZ Parking is an equal opportunity employer.  In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law.  No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
68064926_1
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A