Front Desk Supervisor-Sheraton Columbus at Capitol Square
Sheraton Hotel Columbus at Capital Square
# of Openings:
Sheraton Columbus at Capitol Square- NOW UNDER NEW MANAGEMENT with Davidson Hospitality Group!
We are an icon of downtown Columbus at the capitol, 2 miles from The Ohio State University with a vibrant feel!
Join our team today and enjoy great benefits including 401K DAY ONE.
Make the difference every day!
The Front Desk Supervisor will assist in the supervision of the front desk staff to ensure guest service and operations meet standards. This position works the front desk as needed, trains staff, and responds to more complex questions and exceptions. Will organize, confirm, process, and conduct guest check-in/out, room reservations, requests, changes, and cancellations. Secure payment, and verify and adjust billing, activate and distribute room keys, process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
Prior cash handling experience necessary
High School graduate or G.E.D. equivalent
Ability to communicate effectively with the public and other Team Members
Read, write and speak English fluently
Six months Front Desk experience
Strong computer skills
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
24/7 Healthcare Concierge
24/7 Teledoc service
Company Paid Life Insurance, Long Term Disability, and Short Term Disability
Paid Time Off (vacation, sick, bereavement, and Holidays).
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality Group is a drug free workplace. Pre-employment drug test, background check, and job assessment required.