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Repair Department Area Lead Job in Cuyahoga Falls, Ohio US

Repair Department Area Lead

Confidential Posting - Cuyahoga Falls, OH

Posted: 12/6/2022 - Expires: 3/6/2023

Job ID: 250713991


Job Description

On behalf of a local manufacturing company, in the Akron area, OhioMeansJobs Summit County is recruiting for a Repair Department Area Lead.


A global leader in the development, manufacture and sale of consumables and small-size equipment for dental treatment applications. The Dental Group offers a wide range of products, encompassing six segments – solutions for almost all dental treatments.

Job Expectations:

  • Assist and monitor employees in job performance, answer questions, and provide input to supervisor.
  • Set good examples for quality, attendance, confidentiality, professionalism and display a positive attitude.
  • Consistently apply the Quality System procedures and enforce company policies and safety regulations and complete all documentation as required by department work instructions.
  • Make decisions and accept responsibility on operations related to assigned area.
  • Promote teamwork within the department.
  • Work closely with customer service to react to complaints and customer requests.
  • Communicate any and all issues to immediate supervisor.
  • Ensures repair related paperwork is processed in a timely and accurate manner.
  • Ensure preventive maintenance is performed on equipment and documented as required.
  • Ability to troubleshoot, dismantle defective equipment and install new and/or repaired parts on all devices for the Dental Industry, such as Ultra Sonic Cleaners, Sterilizing Cleaners & Ovens, High Frequency Electro Surgical Devices, Ultrasonic Scaler’s, LED Curing Lights, and other various Electro Mechanical devices.
  • Diagnose failure modes using various electrical meter, scopes, high voltage leak detection equipment, and water flow rate measuring devices.
  • Phone support to field technicians and sales representatives in the field for all of the above devices.
  • Perform other related duties and assignments as required.



  • Associate’s degree (A. A,) / Electrical Engineering (EET) or equivalent from two-year college or technical school, six months to one-year related experience or equivalent combination of education and experience
  • Ability to effectively communicate with customers, sales reps and employees
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with abstract and concrete variables
  • Ability to perform all jobs in assigned area
  • Good time management & organizational skills
  • Knowledge of computer programs ( i.e. Excel, Word)
  • Attention to detail
  • Ability to work with SAP
  • Excellent communication and interpersonal skills. Proven ability to motivate and lead staff to meet production goals


Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Associate's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 5

Workplace Documentation: 5