Job Title: Communications Director
We are seeking a dynamic and strategic Communications Director to join our Homeowners’ Association (HOA) team. As the Communications Director, you will play a pivotal role in enhancing community engagement, fostering transparent communication, and promoting a positive neighborhood atmosphere.
* Develop and implement a comprehensive communications strategy to effectively convey important information to residents, board members, and stakeholders.
* Manage all communication channels, including newsletters, social media, website content, and community meetings, ensuring timely and relevant updates.
* Cultivate positive relationships with residents, addressing concerns and facilitating open dialogue to maintain a harmonious community environment.
* Collaborate with various committees within the HOA to gather information and insights for communication materials.
* Coordinate and oversee the production of newsletters, flyers, and other communication materials, ensuring accuracy and consistency in messaging.
* Monitor and respond to inquiries through various communication channels, demonstrating excellent customer service and problem-solving skills.
* Act as a spokesperson for the HOA, representing the organization in a professional manner during community events, meetings, and public forums.
* Stay informed about community events, policies, and developments to keep residents well-informed and engaged.
* Work closely with the board to align communication efforts with overall HOA goals and objectives.
* Implement crisis communication plans and protocols, addressing any urgent issues that may arise within the community.
* Bachelor’s degree in communications, public relations, or a related field.
* Proven experience in communications, preferably in a community or homeowner association setting.
* Strong writing and editing skills, with attention to detail and the ability to convey complex information in a clear and concise manner.
* Proficiency in social media management and other digital communication platforms.
* Excellent interpersonal skills and the ability to build positive relationships with diverse community members.
* Strategic thinking and problem-solving abilities, especially in navigating sensitive or challenging community issues.
* Familiarity with relevant local regulations and laws governing HOAs is a plus.
If you are passionate about effective communication, community engagement, and enhancing the overall homeowner experience, we invite you to apply for this exciting opportunity.
Please email resume to OMJKnox.jfs.ohio.gov and complete information below.