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Community Liaison Job in Columbus, Ohio US

Community Liaison


Posted: 2/1/2024 - Expires: 5/1/2024

Job ID: 269217426


Job Description

Job Description:

Job Description

Title: Community Liaison
Status: Exempt

Reports to: Executive Director, Asst. VP Business Development

Revision date: September 2022


According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the Executive Director, Asst. VP Business Development is accountable for developing, implementing and managing policies and procedures to meet the goals and objectives in the area of the marketing function.


* Develops and maintains strong working relationships with service coordinators, property managers, social workers, doctors, and discharge planners etc to ensure the positive promotion of the agency's image.
* Ensures all documentation, mail, messages are distributed to the appropriate personnel.
* Produces weekly, monthly and annual reports necessary to track leads, lead source, etc.
* Assures timely completion of all paperwork and correspondence related to the marketing process.
* Conducts open houses, seminars and special events which promote the agency's goals and purpose.
* Visits residents/patients throughout the healthcare continuum to assist and advocate on behalf of the resident/patient.


* Assists non-marketing staff with their understanding and appreciation of the concept.


* Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem solving methods.
* Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
* With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
* Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
* Performs other duties as assigned.


Education: Bachelor's degree in marketing, business administration, health administration or related field preferred.

Experience: A minimum of two (2) years marketing experience in a home health and hospice agency or other related health program preferred.

Travel: Constant - 100% required.

Mental: Must have good communication, comprehension, computer and interpersonal skills. Must have the ability to speak, read, write and understand English.

Skills: Must have working knowledge of Windows, Microsoft Office Suite, Smart Phone and World Wide Web.

Licensure: N/A

Vision: Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities.

Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus

R = Climbing R = Stooping Lifting/Carrying: S = 10-25 lbs. S = Standing R = Pushing S = 26-50 lbs. S = Sitting R = Pulling R = 51-75 lbs. F = Walking F = Driving R = 76 plus lbs.

Consequences of Errors: Moderate monetary responsibility. Supervision Received:

General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.

Working Conditions: Good office working conditions


I hereby understand and agree to the above description of the duties required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 4