Live Chat

Account Specialist II Job in Columbus, Ohio US

Account Specialist II


Posted: 5/6/2024 - Expires: 8/4/2024

Job ID: 273201314


Job Description

Account Specialist II

Considering a job change? Take a look at Aon!

This is a virtual based role.

Aon is in the business of better decisions:

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What your day will look like:

Assist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients (including complex clients) and undertaking the client-facing and internal activities related to these processes. Account Specialists will also assist Brokers as necessary particularly on Commercial Risk/National Healthcare business.

How this opportunity is different:

Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what is means to work at Aon and realizing our vision of empowering human and economic possibility.
Skills and experience that will lead to success:
Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.
Facilitates the timely and accurate flow of information between clients, and account team members. Completes applicable paperwork required for state specific patient compensation fund enrollments.
Handles patient compensation enrollments, patient compensation surcharges, captive rates and premium charges, client open items and responds to client ad-hoc requests.
Actively supports and monitors the renewal process. At the direction of the Broker and Account Executive, drafts quote estimates for patient compensation fund surcharges. Enroll providers into the patient compensation funds at renewal, provides the certificates of insurance and invoicing. Keep up to date provider rosters and works with captive agencies on renewal rates to provide renewal captive premiums.
Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables.
Primary collaborator with Premium Accounting on client billing matters.
Receives and handles routine and sophisticated state specific medical professional liability coverage inquiries and endorsement requests.
Serves as key client liaison for items such as certificates, provider additions, terminations, specialty class changes, address changes, invoices, and allocations.
Monitors and follows-up on invoice generation, receivables, and collections. Addresses and resolves problems.
High proficiency in Excel and Microsoft applications.
Efficient and detail oriented.
Ensures tools are understood and used. Performs related duties as assigned.

High school diploma or equivalent required
Associates degree a plus
3-5 years of Insurance experience preferred
P&C license or must obtain with 90 days of hire

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The salary range for this position (intended for U.S. applicants) is $55,000-$65,000. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.



Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.

Job Summary

Employment Type:
Per Diem Employee
Job type:
Federal Contractor
Skill Based Partner:
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
Licenses / Certifications:
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5