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Account Manager-UMD Job in Fredericktown, Ohio US

Account Manager-UMD

UMD Automated Systems - Fredericktown, OH

Posted: 5/13/2024 - Expires: 8/9/2024

Job ID: 273399291


Job Description

Account Manager - UMD Automated Services

The purpose of the position is to identify new business opportunities while focusing on existing accounts by developing long-term customer relationships and ensuring all customer needs are addressed in a timely and professional manner. This includes overseeing a project from quote to cash, including all technical aspects.

 Responsible for setting sales goals and quotas and meeting them
 Confidently presents UMD to prospective, new, and existing clients
 Seeks out and identify new business opportunities by initiating contact with decision makers to assess their needs
 Create and review budgets, bids, and contracts with applications department and management to deliver technical solutions to customers
 Independently and successfully negotiates and closes business deals
 Work with 3rd party partners and suppliers to provide turnkey solutions
 Communicates customer’s expectations throughout all UMD departments as needed to ensure expectations are met
 Manage projects from quote to cash
 Enhance product quality by leveraging automation / equipment experience and by obtaining onsite feedback from the customer
 Capable of traveling on short notice and extensive travel as needed to satisfy customer requirements and meet company sales objectives
 Protect and enhance UMD and customer IP (Intellectual Property)
 Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company

Required knowledge, skills and abilities:
 Possess a strong understanding of material handling equipment and automation capabilities
 Extensive knowledge of our industry to combine technical expertise with persuasive marketing skills
 Utilize material handling experience to develop solutions to satisfy customer needs
 Visualize a project from beginning to end
 Implement mechanical knowledge by analyzing needs and product requirements to create a design
 Review and understand components and systems in AutoCAD or equivalent and ability to interpret plan view and section view
 Support as needed to meet project demands
 Be attentive to details and diligent to accuracy
 Self-motivated
 Be professional with all levels of coworkers, customers, and vendors
 Managing one’s own time efficiently
 Effective time management to meet project’s schedule. This may include working weekends and/or holidays.
 Ability to multi-task while focusing on meeting deadlines
 Work in a fast-paced environment as well as manage changing priorities
 Excellent communication skills both verbal and written 
 Communicate information and ideas in speaking and writing so others will understand and give full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
 Monitoring/Assessing performance of oneself to make improvements or take corrective action
 Consider the relative costs and benefits of potential actions to choose the most appropriate one
 Identify complex problems and understand implications of new or related information to develop, evaluate, and implement solutions
 Distinguish when something is wrong or is likely to go wrong and evaluate quality or performance
 Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
 Must Possess Reporting Skills, Supply Management, Scheduling, Organization, Time Management, Presentation Skills,
Microsoft Office Skills, computer software
 Knowledge of: Modern office practices, procedures, and equipment; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
 Demonstrate knowledge of and support the policies and procedures of UMD as outlined in the safety and employee handbooks

Acceptable Education/Training/Experience:
An associate's degree from an accredited college, vocational school, or university in business, marketing or related area with courses in computers and training in AutoCAD or equivalent software and Microsoft Office. Incumbent should have 5 years of combined higher education and sales experience in an industrial or manufacturing environment. 

Must possess a valid driver’s license. 

Other combinations of experience and education that meet the minimum requirements may be substituted.

Work Environment:
 The duties of this position are performed mainly in a well-lit, well-ventilated office environment. May occasionally need to go to the plant which can be noisy, not as ventilated and requires the use of safety glasses. Work environment may be stressful at times due to tight deadlines. Employee may need to work beyond normal shift to meet deadlines.
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Please send resume to or complete application below.

Contact Information

Personal Contact:
17604 Coshocton Rd.
Mount Vernon, OH 43050

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
Education Level:
Associate's degree
Work Days:
Sun, Mon, Tue, Wed, Thu, Fri, Sat
Job Reference Code
Licenses / Certifications:
Valid Drivers License
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5