Job Description
Job Summary:
The BRN (Business Resource Network) Alliance Relationship Director is responsible for all BRN activities, including account management for all BRN Alliance firms in the assigned region and national accounts, support of all CPA Alliance firms, BDO Office Alliance activities and resource needs in the region, sales and marketing development and conflict resolution with existing alliance firm members in the region. This position identifies and recruits new alliance firms into the BDO Alliance program and generates lead flow across the network of alliance firms and BDO offices.
Job Duties:
Assists in the recruitment of BRN Alliance firms into the BDO Alliance Network
Provides BRN account management by working with each regional BRN firm to respond to needs and assists with opportunities and manage administrative areas (AR, etc.)
Facilitates the flow of leads and referrals and other opportunities between alliance firms to generate revenue and marketing opportunities for assigned BRN firms
Attends, supports, and provides appropriate level of participation in various national, regional, and local alliance firm events (i.e., Discussion Groups, Community and Industry Team activities, new firm orientations, and CPA refresher orientations, etc.)
Performs Alliance firm orientations and refresher presentations for new and continuing firms
Promotes specializations of Alliance firm members throughout the Alliance network and within BDO
Assists BRN Alliance Firms in establishing relationships within BDO and the CPA and BRN Alliance Firm network
Assists BRN alliance firms in developing sales and marketing plans related to the BDO alliance channel
Counsels Alliance firms on increased efficiency and profitability through the use of collaborative products, experts, specialists, services and experience of individuals in the Alliance network of firms and BDO offices
Performs assigned and other "back-up" responsibilities of other Relationship Directors to ensure responsiveness to client firms at all times
Assists in collection activities of delinquent Alliance firm licensing and other fees, as needed
Performs all duties associated with contract negotiation, billing, and collections, tracking of referrals and communication to/from alliance firms
Supports the communication of relevant BDO initiatives that would positively impact Alliance members
Stays abreast of developments in the profession, trade groups and societies and unique regional needs to bring a value-added experience to Alliance members and the BDO
Creates and implements remediation plans or provides guidance to firms who would benefit from exiting the Alliance program, as appropriate
Informs BDO Alliance leadership team members of key developments and issues
Encourages utilization of the Alliance Portal by Alliance firms
Prepares and provides content for dissemination through the web portal and other communication media
Manages special projects to benefit the program and enhance the overall value of the program for alliance members
Provides training in portal usage and navigation
Other duties as required
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills and Abilities:
Education:
High School Diploma or GED, required
Bachelor's degree in Accounting or Marketing, preferred
Experience:
Ten (10) or more years of client relationship management experience, required
Experience working with accounting and /or consulting firms, preferred
Experience as a consultant to management professionals providing business and financial analysis such as client interaction and referrals, preferred
License/Certifications:
N/A
Software:
Proficient in the use of Microsoft Office Suite, required
Language:
N/A
Other Knowledge, Skills & Abilities:
Ability to establish and maintain strategic relationships with key Alliance firm and BDO leaders
Solid marketing knowledge with the ability to effectively promote the BRN alliance program through identifying opportunities and developing marketing plans to provide direction and assistance to BRN members
Ability to successfully sell the attributes of the BDO Alliance program to attract new members to the network
Superior verbal and written communication skills with the ability to interact in an effective and professional manner with a diverse community of people and personalities
Able to successfully manage financial and administrative information flow between BDO and the BRN members
Excellent conflict resolution and negotiation skills
Ability to quickly gain a solid understanding of assigned Alliance firms and their key personnel and niche specialists
Strong planning, organizational and project management skills with attention to detail
Ability to conduct meetings, deliver presentations and speak in front of groups
Extensive travel, covering large geographic regions
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $150,000 - $175,000
Maryland Range: $150,000 - $175,000
NYC/Long Island/Westchester Range: $150,000 - $175,000
All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.
