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Applications Supp Spec II Job in Cincinnati, Ohio US
Monster
 
 
 
 

Job Summary

Company
Staffmark Investment, LLC
Location
Cincinnati, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Job Reference Code
81551442

Applications Supp Spec II

About the Job

Job Summary

We are currently hiring an Applications Support Specialist II for our Technology team, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this position is to troubleshoot and resolve escalated service desk tickets while assisting in all phases of new application development, testing and implementation within our time automation, time entry and time collection systems.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

Provide end user support of the suite of custom and vendor supplied applications including troubleshooting, resolving problems, and documenting application support process flows.
Experience with applications including Bullhorn Time & Expense, Kronos, and custom time collections systems.
Create and execute basic SQL Server reports and T-SQL queries.
Provide Tier I & II /other support per request from various constituencies. Investigate and troubleshoot issues.
Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about applications.
Provide guidance to end users on how to use applications

Competencies

Competencies we value for this role include Ethical conduct, the ability to communicate complex technical concepts in easy-to-understand terms. Two years of experience in an IT systems/applications support environment. Must be familiar with the following scripting languages: HTML, JavaScript and VBScript and Use of Microsoft SQL Management Studio required, experience in Microsoft Excel, Word and Visio and creating custom macros using VBA. Proficient with computers and common business desktop technologies (Email, Web Browser, Word, Excel, etc.). Have good problem-solving, analytical skills as well as the ability to meet time-sensitive deadlines. You must have excellent written and oral communication skills, the ability to effectively prioritize in a high-volume environment and work both independently and within a team.

Culture

The Staffmark Group experience is more than just a job.

Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's Best of Staffing Client Diamond and Best of Staffing Talent Awards.
A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
Learn more about us at www.staffmarkgroup.com

Required Language

and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.

Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
 
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