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Lab Referral Specialist Job in Cincinnati, Ohio US
Monster
 
 
 
 

Job Summary

Company
Children's Hospital Medical Center
Location
Cincinnati, OH
Industries
Government and Military
Job Type
Full Time
Employee
Contact Information
Children's Hospital Medical Center
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Lab Referral Specialist

About the Job

Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

* Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
* One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
* A Top Hospital and Health System for Diversity recognized by DiversityInc
* One of the nation's most innovative companies by Fortune in March 2023
* An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

Hours: M-F 10am-6:30pm, holiday rotation: 1-2 per year

JOB RESPONSIBILITIES

* Collaboration- Work collaboratively/cooperatively with others to achieve goals. Proactively adjust one's style and/or efforts to complement those of others. Develop positive working relationships with peer/colleagues. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. May serve as a liaison within the division or organization.

* Customer Service - Lab Support- Informs customers/patients of unavoidable delays as soon as possible, apologizing for the delay. Makes things right when a customer's expectations have not been met by taking ownership of the problem, resolving it promptly or referring it to someone who can. Calls critical results and obtains faxed orders for additional testing. Assists customers in retrieving samples from storage tracking system, or adding on additional tests. Assists in retrieving, receiving, verifying, and uploading results from reference laboratories when necessary. Regularly and conveniently available to provide services to meet the needs have families and Cincinnati Children's employees as determined by department management and Cincinnati Children's governing body.

* Communication - General- Effectively demonstrate communication skills related to conveying relevant information. Develop and maintain efficient internal communication processes to support the activities of the department/program. Openly communicate across many departments regarding clinical, patient care, physical and/or material resources. Keep key leadership, administrative staff and other stakeholders fully informed of projected and actual developments in a timely manner. Prioritize multiple requests for information. Assemble and distribute material for project communications if necessary.

* Documentation - Labs- Performs scanning of result documents competently when necessary. Performs and documents Quality Assurance procedures, such as pending test list, work list review, etc. Assists in the maintenance, revision and expansion of procedure manuals and ancillary manuals.

* Patient Processing- Perform routine referral specimen processing and procedures at acceptable levels of competency on a timely basis. Knowledge of testing requirements, as well as ability to correctly select reference laboratory. Identify technical and specimen related problems or discrepancies. Document all required reference laboratory information accurately, completely and on a timely basis using the correct reference lab requisition, on-line service or interface. Provides courteous and timely customer service. Performs various functions using the Laboratory Information System and Hospital Information System.

Informs customers/patients of unavoidable delays as soon as possible, apologizing forApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc4NTc5LjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ
 
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