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Date: 04/20/2026

First-Line Supervisors of Food Preparation and Serving Workers

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

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    Work Activities

    Work Activities

    • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
    • Evaluate new products for usefulness and suitability.
    • Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
    • Schedule parties and take reservations.
    • Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
    • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
    • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
    • Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
    • Develop departmental objectives, budgets, policies, procedures, and strategies.
    • Record production, operational, and personnel data on specified forms.
    • Estimate ingredients and supplies required to prepare a recipe.
    • Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
    • Greet and seat guests, and present menus and wine lists.
    • Greet and seat guests, and present menus and wine lists.
    • Train workers in food preparation, and in service, sanitation, and safety procedures.
    • Develop equipment maintenance schedules and arrange for repairs.
    • Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.
    • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
    • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
    • Supervise and participate in kitchen and dining area cleaning activities.
    • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
    • Present bills and accept payments.
    • Forecast staff, equipment, and supply requirements, based on a master menu.
    • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
    • Resolve customer complaints regarding food service.
    • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
    • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
    • Compile and balance cash receipts at the end of the day or shift.
    • Perform various financial activities, such as cash handling, deposit preparation, and payroll.
    • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

    Skills

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Management of Material Resources

      Managing equipment and materials.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Programming

      Writing computer programs.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Negotiation

      Bringing people together to solve differences.

    • Technology Design

      Making equipment and technology useful for customers.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Coordination

      Changing what is done based on other people's actions.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Time Management

      Managing your time and the time of other people.

    • Speaking

      Talking to others.

    • Science

      Using scientific rules and strategies to solve problems.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Writing

      Writing things for co-workers or customers.

    • Reading Comprehension

      Reading work-related information.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Repairing

      Repairing machines or systems using the right tools.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Instructing

      Teaching people how to do something.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Social Perceptiveness

      Understanding people's reactions.

    • Service Orientation

      Looking for ways to help people.

    • Mathematics

      Using math to solve problems.

    • Active Learning

      Figuring out how to use new ideas or things.

    WorkKeys®

    Applied Math
    6
    Workplace Documents
    5
    Graphic Literacy
    4

    Abilities

    • Category Flexibility

      Grouping things in different ways.

    • Spatial Orientation

      Knowing where things are around you.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Written Comprehension

      Reading and understanding what is written.

    • Written Expression

      Communicating by writing.

    • Problem Sensitivity

      Noticing when problems happen.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Night Vision

      Seeing at night or under low light.

    • Selective Attention

      Paying attention to something without being distracted.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Information Ordering

      Ordering or arranging things.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Oral Expression

      Communicating by speaking.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Oral Comprehension

      Listening and understanding what people say.

    • Near Vision

      Seeing details up close.

    • Far Vision

      Seeing details that are far away.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speech Clarity

      Speaking clearly.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Speech Recognition

      Recognizing spoken words.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Trunk Strength

      Using your lower back and stomach.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Time Sharing

      Doing two or more things at the same time.

    • Originality

      Creating new and original ideas.

    • Deductive Reasoning

      Using rules to solve problems.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    Knowledge

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 36900/yr
    • Typical Salary
    • Ohio Hourly Wage 17.74/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 48,520
    • Yearly Projected Openings 7140

    Typical Education

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business.They do well at jobs that need:
    • Leadership Orientation
    • Social Orientation
    • Cooperation
    • Dependability
    • Attention to Detail
    • Stress Tolerance

    Tools

    • Bar code reader equipment
    • Cash registers
    • Desktop computers
    • Magnetic stripe readers and encoders
    • Notebook computers
    • Paging controllers
    • Point of sale POS receipt printers
    • Point of sale POS terminal
    • Point of sale payment terminal

    Technology

    • Accounting software
    • Calendar and scheduling software
    • Communications server software
    • Computer based training software
    • Data base user interface and query software
    • Desktop publishing software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Financial analysis software
    • Human resources software
    • Inventory management software
    • Office suite software
    • Point of sale POS software
    • Presentation software
    • Procurement software
    • Project management software
    • Spreadsheet software
    • Word processing software

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