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Date: 03/11/2025

Quality Control Systems Managers

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

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    Work Activities

    Work Activities

    • Review quality documentation necessary for regulatory submissions and inspections.
    • Stop production if serious product defects are present.
    • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
    • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
    • Analyze quality control test results and provide feedback and interpretation to production management or staff.
    • Generate and maintain quality control operating budgets.
    • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
    • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
    • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
    • Monitor development of new products to help identify possible problems for mass production.
    • Monitor performance of quality control systems to ensure effectiveness and efficiency.
    • Review and update standard operating procedures or quality assurance manuals.
    • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
    • Audit and inspect subcontractor facilities including external laboratories.
    • Direct the tracking of defects, test results, or other regularly reported quality control data.
    • Create and implement inspection and testing criteria or procedures.
    • Create and implement inspection and testing criteria or procedures.
    • Identify quality problems or areas for improvement and recommend solutions.
    • Document testing procedures, methodologies, or criteria.
    • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
    • Direct product testing activities throughout production cycles.
    • Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
    • Collect and analyze production samples to evaluate quality.
    • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
    • Participate in the development of product specifications.
    • Identify quality problems or areas for improvement and recommend solutions.
    • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
    • Stop production if serious product defects are present.
    • Review and approve quality plans submitted by contractors.
    • Analyze quality control test results and provide feedback and interpretation to production management or staff.
    • Confer with marketing and sales departments to define client requirements and expectations.
    • Instruct staff in quality control and analytical procedures.

    Skills

    • Technology Design

      Making equipment and technology useful for customers.

    • Programming

      Writing computer programs.

    • Operation and Control

      Using equipment or systems.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Repairing

      Repairing machines or systems using the right tools.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Social Perceptiveness

      Understanding people's reactions.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Negotiation

      Bringing people together to solve differences.

    • Speaking

      Talking to others.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Writing

      Writing things for co-workers or customers.

    • Time Management

      Managing your time and the time of other people.

    • Reading Comprehension

      Reading work-related information.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Instructing

      Teaching people how to do something.

    • Service Orientation

      Looking for ways to help people.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Material Resources

      Managing equipment and materials.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Coordination

      Changing what is done based on other people's actions.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Mathematics

      Using math to solve problems.

    • Science

      Using scientific rules and strategies to solve problems.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    5

    Abilities

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Written Comprehension

      Reading and understanding what is written.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Written Expression

      Communicating by writing.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Oral Expression

      Communicating by speaking.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Information Ordering

      Ordering or arranging things.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Speech Clarity

      Speaking clearly.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Trunk Strength

      Using your lower back and stomach.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Far Vision

      Seeing details that are far away.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Problem Sensitivity

      Noticing when problems happen.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Speech Recognition

      Recognizing spoken words.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Spatial Orientation

      Knowing where things are around you.

    • Originality

      Creating new and original ideas.

    • Selective Attention

      Paying attention to something without being distracted.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Deductive Reasoning

      Using rules to solve problems.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Time Sharing

      Doing two or more things at the same time.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Oral Comprehension

      Listening and understanding what people say.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Category Flexibility

      Grouping things in different ways.

    • Near Vision

      Seeing details up close.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Night Vision

      Seeing at night or under low light.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    Knowledge

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

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    Pay

    • Ohio Annual Salary 99970/yr
    • Typical Salary
    • Ohio Hourly Wage 48.06/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 13,390
    • Yearly Projected Openings 900

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Integrity
    • Attention to Detail
    • Initiative
    • Leadership
    • Cooperation
    • Analytical Thinking

    Tools

    • Analytical balances
    • Benchtop centrifuges
    • Extracting equipment for laboratories
    • Gas chromatographs
    • Immunology analyzers
    • Infrared spectrometers
    • Inkjet printers
    • Instrumentation for capillary electrophoresis
    • Laboratory diluters
    • Liquid chromatographs
    • Microplate readers
    • Moisture balances
    • Notebook computers
    • Personal computers
    • Portable data input terminals
    • Spectrometers
    • Titration equipment
    • pH meters

    Technology

    • Analytical or scientific software
    • Compliance software
    • Content workflow software
    • Data base user interface and query software
    • Desktop communications software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Industrial control software
    • Internet browser software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Presentation software
    • Process mapping and design software
    • Program testing software
    • Project management software
    • Risk management data and analysis software
    • Spreadsheet software
    • Word processing software

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