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Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

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    Work Activities

    Work Activities

    • Calculate total payments received during a time period, and reconcile this with total sales.
    • Compute and record totals of transactions.
    • Assist customers by providing information and resolving their complaints.
    • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
    • Supervise others and provide on-the-job training.
    • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
    • Issue receipts, refunds, credits, or change due to customers.
    • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
    • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
    • Sort, count, and wrap currency and coins.
    • Compile and maintain non-monetary reports and records.
    • Keep periodic balance sheets of amounts and numbers of transactions.
    • Answer customers' questions, and provide information on procedures or policies.
    • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
    • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    • Greet customers entering establishments.
    • Answer incoming phone calls.
    • Pay company bills by cash, vouchers, or checks.
    • Weigh items sold by weight to determine prices.
    • Sell tickets and other items to customers.
    • Request information or assistance, using paging systems.
    • Issue trading stamps, and redeem food stamps and coupons.
    • Calculate total payments received during a time period, and reconcile this with total sales.
    • Compute and record totals of transactions.
    • Cash checks for customers.
    • Answer customers' questions, and provide information on procedures or policies.
    • Assist customers by providing information and resolving their complaints.
    • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
    • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
    • Supervise others and provide on-the-job training.
    • Offer customers carry-out service at the completion of transactions.
    • Help customers find the location of products.
    • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
    • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    • Issue trading stamps, and redeem food stamps and coupons.
    • Post charges against guests' or patients' accounts.
    • Process merchandise returns and exchanges.

    Skills

    • Instructing

      Teaching people how to do something.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Time Management

      Managing your time and the time of other people.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Mathematics

      Using math to solve problems.

    • Social Perceptiveness

      Understanding people's reactions.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Reading Comprehension

      Reading work-related information.

    • Service Orientation

      Looking for ways to help people.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Coordination

      Changing what is done based on other people's actions.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Technology Design

      Making equipment and technology useful for customers.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Repairing

      Repairing machines or systems using the right tools.

    • Programming

      Writing computer programs.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Negotiation

      Bringing people together to solve differences.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Management of Material Resources

      Managing equipment and materials.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Science

      Using scientific rules and strategies to solve problems.

    • Speaking

      Talking to others.

    • Writing

      Writing things for co-workers or customers.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Operation and Control

      Using equipment or systems.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Written Comprehension

      Reading and understanding what is written.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Originality

      Creating new and original ideas.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Deductive Reasoning

      Using rules to solve problems.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Trunk Strength

      Using your lower back and stomach.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Selective Attention

      Paying attention to something without being distracted.

    • Speech Recognition

      Recognizing spoken words.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Near Vision

      Seeing details up close.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Oral Comprehension

      Listening and understanding what people say.

    • Problem Sensitivity

      Noticing when problems happen.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Oral Expression

      Communicating by speaking.

    • Written Expression

      Communicating by writing.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Far Vision

      Seeing details that are far away.

    • Night Vision

      Seeing at night or under low light.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Clarity

      Speaking clearly.

    • Category Flexibility

      Grouping things in different ways.

    • Information Ordering

      Ordering or arranging things.

    • Spatial Orientation

      Knowing where things are around you.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Time Sharing

      Doing two or more things at the same time.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Finger Dexterity

      Putting together small parts with your fingers.

    Knowledge

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 22790/yr
    • Typical Salary
    • Ohio Hourly Wage 10.96/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 94,570
    • Yearly Projected Openings 16990

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Cooperation
    • Dependability
    • Integrity
    • Self Control
    • Stress Tolerance
    • Attention to Detail

    Tools

    • Bar code reader equipment
    • Belt conveyors
    • Cash registers
    • Commercial use scales
    • Desktop calculator
    • Desktop computers
    • Electronic funds transfer point of sale equipment
    • Fluid regulators
    • Laser printers
    • Magnetic stripe readers and encoders
    • Notebook computers
    • Packaging compactors
    • Personal computers
    • Security cameras
    • Ticket dispensing machines

    Technology

    • Accounting software
    • Data base user interface and query software
    • Medical software
    • Office suite software
    • Operating system software
    • Point of sale POS software
    • Spreadsheet software

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