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Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.

    Work Activities
    • Negotiate prices or terms of sales or service agreements.
    • Prepare and submit sales contracts for orders.
    • Sell service contracts for technical or scientific products.
    • Visit establishments to evaluate needs or to promote product or service sales.
    • Maintain customer records, using automated systems.
    • Answer customers' questions about products, prices, availability, or credit terms.
    • Quote prices, credit terms, or other bid specifications.
    • Contact new or existing customers to discuss how specific products or services can meet their needs.
    • Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
    • Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
    • Demonstrate the operation or use of technical or scientific products.
    • Provide feedback to product design teams so that products can be tailored to clients' needs.
    • Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
    • Prepare sales presentations or proposals to explain product specifications or applications.
    • Complete expense reports, sales reports, or other paperwork.
    • Verify that delivery schedules meet project deadlines.
    • Identify prospective customers using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
    • Arrange for installation and testing of products or machinery.
    • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
    • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
    • Initiate sales campaigns to meet sales and production expectations.
    • Provide customers with ongoing technical support.
    • Advise customers on product usage to improve production.
    • Obtain building blueprints or specifications for use by engineering departments in bid preparations.
    • Verify accuracy of materials lists.
    • Verify customer credit ratings.
    • Appraise equipment to determine contract terms or trade-in values.
    • Consult with engineers regarding technical problems with products.
    • Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
    • Study documentation or other information for new scientific or technical products.
    • Stock or distribute resources, such as samples or promotional or educational materials.
    • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
    • Visit establishments, such as pharmacies, to determine product sales.
    • Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
    • Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
    Skills
    • Persuasion

      Persuading others to change their minds or behavior.

    • Speaking

      Talking to others to convey information effectively.

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    WorkKeys®
    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4
    Abilities
    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    Knowledge
    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Career Video
    Additional videos and more information available on CareerOneStop
    Pay
    • Ohio Annual Salary $79,490/yr
    • Typical Salary
    • Ohio Hourly Wage $38.21/hr
    • Typical Hourly Wage
    Ohio Employment Trends
    • Currently Employed 19,440
    • Yearly Projected Openings 2,000
    Typical Education
    Personality
    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Integrity
    • Initiative
    • Cooperation
    • Dependability
    • Persistence
    • Stress Tolerance
    Tools
    • Tablet computers
    • Personal digital assistant PDAs or organizers
    • Personal computers
    • Notebook computers
    Technology
    • Enterprise resource planning ERP software
    • Electronic mail software
    • Data base user interface and query software
    • Customer relationship management CRM software
    • Analytical or scientific software
    Tags
    • InDemand occupations are considered a priority by the state of Ohio.
    • Green occupations are jobs that contribute to energy conservation, development of alternative energy, reducing pollution, or recycling.