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Computer, Automated Teller, and Office Machine Repairers

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

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    Work Activities

    Work Activities

    • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
    • Train new repairers.
    • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
    • Align, adjust, or calibrate equipment according to specifications.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Test new systems to ensure that they are in working order.
    • Complete repair bills, shop records, time cards, or expense reports.
    • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
    • Converse with customers to determine details of equipment problems.
    • Reassemble machines after making repairs or replacing parts.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
    • Operate machines to test functioning of parts or mechanisms.
    • Maintain records of equipment maintenance work or repairs.
    • Assemble machines according to specifications, using hand or power tools and measuring devices.
    • Travel to customers' stores or offices to service machines or to provide emergency repair service.
    • Analyze equipment performance records to assess equipment functioning.
    • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Advise customers concerning equipment operation, maintenance, or programming.
    • Align, adjust, or calibrate equipment according to specifications.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Install and configure new equipment, including operating software or peripheral equipment.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Fill machines with toners, inks, or other duplicating fluids.
    • Calibrate testing instruments.

    Skills

    • Operation and Control

      Using equipment or systems.

    • Critical Thinking

      Thinking about the pros and cons of different ways to solve a problem.

    • Active Listening

      Listening to others, not interrupting, and asking good questions.

    • Negotiation

      Bringing people together to solve differences.

    • Writing

      Writing things for co-workers or customers.

    • Quality Control Analysis

      Testing how well a product or service works.

    • Judgment and Decision Making

      Thinking about the pros and cons of different options and picking the best one.

    • Reading Comprehension

      Reading work-related information.

    • Management of Financial Resources

      Making spending decisions and keeping track of what is spent.

    • Mathematics

      Using math to solve problems.

    • Persuasion

      Talking people into changing their minds or their behavior.

    • Management of Material Resources

      Managing equipment and materials.

    • Operations Monitoring

      Watching gauges, dials, or display screens to make sure a machine is working.

    • Systems Analysis

      Figuring out how a system should work and how changes in the future will affect it.

    • Monitoring

      Keeping track of how well people and/or groups are doing in order to make improvements.

    • Operations Analysis

      Figuring out what a product or service needs to be able to do.

    • Management of Personnel Resources

      Selecting and managing the best workers for a job.

    • Installation

      Installing equipment, machines, wiring, or computer programs.

    • Coordination

      Changing what is done based on other people's actions.

    • Equipment Maintenance

      Planning and doing the basic maintenance on equipment.

    • Service Orientation

      Looking for ways to help people.

    • Repairing

      Repairing machines or systems using the right tools.

    • Learning Strategies

      Using the best training or teaching strategies for learning new things.

    • Programming

      Writing computer programs.

    • Instructing

      Teaching people how to do something.

    • Time Management

      Managing your time and the time of other people.

    • Social Perceptiveness

      Understanding people's reactions.

    • Technology Design

      Making equipment and technology useful for customers.

    • Speaking

      Talking to others.

    • Troubleshooting

      Figuring out what is causing equipment, machines, wiring, or computer programs to not work.

    • Complex Problem Solving

      Noticing a problem and figuring out the best way to solve it.

    • Active Learning

      Figuring out how to use new ideas or things.

    • Equipment Selection

      Deciding what kind of tools and equipment are needed to do a job.

    • Science

      Using scientific rules and strategies to solve problems.

    • Systems Evaluation

      Measuring how well a system is working and how to improve it.

    WorkKeys®

    Applied Math
    4
    Workplace Documents
    4
    Graphic Literacy
    4

    Abilities

    • Selective Attention

      Paying attention to something without being distracted.

    • Response Orientation

      Quickly deciding if you should move your hand, foot, or other body part.

    • Visual Color Discrimination

      Noticing the difference between colors, including shades and brightness.

    • Near Vision

      Seeing details up close.

    • Gross Body Coordination

      Moving your arms, legs, and mid-section together while your whole body is moving.

    • Rate Control

      Changing when and how fast you move based on how something else is moving.

    • Speed of Closure

      Quickly knowing what you are looking at.

    • Information Ordering

      Ordering or arranging things.

    • Control Precision

      Quickly changing the controls of a machine, car, truck or boat.

    • Auditory Attention

      Paying attention to one sound while there are other distracting sounds.

    • Written Expression

      Communicating by writing.

    • Oral Expression

      Communicating by speaking.

    • Finger Dexterity

      Putting together small parts with your fingers.

    • Stamina

      Exercising for a long time without getting out of breath.

    • Perceptual Speed

      Quickly comparing groups of letters, numbers, pictures, or other things.

    • Static Strength

      Lifting, pushing, pulling, or carrying.

    • Sound Localization

      Noticing the direction that a sound came from.

    • Speed of Limb Movement

      Quickly moving your arms and legs.

    • Glare Sensitivity

      Seeing something even if there is a glare or very bright light.

    • Originality

      Creating new and original ideas.

    • Memorization

      Remembering words, numbers, pictures, or steps.

    • Oral Comprehension

      Listening and understanding what people say.

    • Deductive Reasoning

      Using rules to solve problems.

    • Spatial Orientation

      Knowing where things are around you.

    • Mathematical Reasoning

      Choosing the right type of math to solve a problem.

    • Trunk Strength

      Using your lower back and stomach.

    • Peripheral Vision

      Seeing something to your side when your are looking ahead.

    • Flexibility of Closure

      Seeing hidden patterns.

    • Manual Dexterity

      Holding or moving items with your hands.

    • Gross Body Equilibrium

      Keeping your balance or staying upright.

    • Hearing Sensitivity

      Telling the difference between sounds.

    • Speech Recognition

      Recognizing spoken words.

    • Reaction Time

      Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

    • Extent Flexibility

      Bending, stretching, twisting, or reaching with your body, arms, and/or legs.

    • Written Comprehension

      Reading and understanding what is written.

    • Multilimb Coordination

      Using your arms and/or legs together while sitting, standing, or lying down.

    • Number Facility

      Adding, subtracting, multiplying, or dividing.

    • Explosive Strength

      Jumping, sprinting, or throwing something.

    • Dynamic Strength

      Exercising for a long time without your muscles getting tired.

    • Category Flexibility

      Grouping things in different ways.

    • Speech Clarity

      Speaking clearly.

    • Time Sharing

      Doing two or more things at the same time.

    • Night Vision

      Seeing at night or under low light.

    • Wrist-Finger Speed

      Making fast, simple, repeated movements of your fingers, hands, and wrists.

    • Dynamic Flexibility

      Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.

    • Depth Perception

      Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

    • Arm-Hand Steadiness

      Keeping your arm or hand steady.

    • Visualization

      Imagining how something will look after it is moved around or changed.

    • Far Vision

      Seeing details that are far away.

    • Inductive Reasoning

      Making general rules or coming up with answers from lots of detailed information.

    • Fluency of Ideas

      Coming up with lots of ideas.

    • Problem Sensitivity

      Noticing when problems happen.

    Knowledge

    • Administrative

      Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Biology

      Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    • Food Production

      Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    • Physics

      Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    • Geography

      Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

    • History and Archeology

      Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

    • Law and Government

      Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    • Telecommunications

      Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

    • Chemistry

      Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

    • Psychology

      Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    • Sociology and Anthropology

      Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

    • Therapy and Counseling

      Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    • Philosophy and Theology

      Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Personnel and Human Resources

      Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    • Engineering and Technology

      Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

    • Transportation

      Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    • Production and Processing

      Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

    • Computers and Electronics

      Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    • Design

      Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

    • Building and Construction

      Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

    • Mechanical

      Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

    • Mathematics

      Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

    • Medicine and Dentistry

      Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

    • Education and Training

      Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    • Administration and Management

      Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    • Foreign Language

      Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

    • Fine Arts

      Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

    • Communications and Media

      Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

    • Public Safety and Security

      Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    • Economics and Accounting

      Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

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    Pay

    • Ohio Annual Salary 38200/yr
    • Typical Salary
    • Ohio Hourly Wage 18.37/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 3,110
    • Yearly Projected Openings 320

    Typical Education

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions.They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Independence
    • Dependability
    • Persistence
    • Initiative

    Tools

    • Adjustable widemouth pliers
    • Air compressors
    • Bare printed circuit boards
    • Cable accessories
    • Combination wrenches
    • Computer servers
    • Delivery trucks
    • Desktop computers
    • Digital testers
    • Drill press or radial drill
    • Multimeters
    • Network analyzers
    • Notebook computers
    • Nut drivers
    • Ohmmeters
    • Oscilloscopes
    • Power drills
    • Power meters
    • Protocol analyzers
    • Screwdrivers
    • Signal generators
    • Soldering iron
    • Stripping tools
    • Vacuum cleaners
    • Voltage or current meters

    Technology

    • Calendar and scheduling software
    • Cloud-based management software
    • Configuration management software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Filesystem software
    • Helpdesk or call center software
    • Internet browser software
    • Network connectivity terminal emulation software
    • Network security or virtual private network VPN management software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Presentation software
    • Program testing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Web page creation and editing software
    • Web platform development software
    • Word processing software

    Tags

    • Apprenticeships are available for this occupation. These programs can help you get hands-on experience and build your skills.

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