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Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

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    Work Activities

    Work Activities

    • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
    • Check stock levels and reorder merchandise as necessary.
    • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
    • Answer customers' questions about products, prices, availability, product uses, and credit terms.
    • Recommend products to customers, based on customers' needs and interests.
    • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
    • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
    • Negotiate details of contracts and payments.
    • Prepare sales contracts and order forms.
    • Provide customers with product samples and catalogs.
    • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
    • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
    • Prepare drawings, estimates, and bids that meet specific customer needs.
    • Obtain credit information about prospective customers.
    • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
    • Forward orders to manufacturers.
    • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
    • Arrange and direct delivery and installation of products and equipment.
    • Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

    Skills

    • Active Listening

      Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

    • Speaking

      Talking to others to convey information effectively.

    • Negotiation

      Bringing others together and trying to reconcile differences.

    WorkKeys®

    Applied Math
    5
    Workplace Documents
    5
    Graphic Literacy
    4

    Abilities

    • Oral Expression

      The ability to communicate information and ideas in speaking so others will understand.

    • Oral Comprehension

      The ability to listen to and understand information and ideas presented through spoken words and sentences.

    • Speech Clarity

      The ability to speak clearly so others can understand you.

    Knowledge

    • Sales and Marketing

      Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Customer and Personal Service

      Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • English Language

      Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Career Video

    Additional videos and more information available on CareerOneStop

    Pay

    • Ohio Annual Salary 60600/yr
    • Typical Salary
    • Ohio Hourly Wage 29.13/hr
    • Typical Hourly Wage

    Ohio Employment Trends

    • Currently Employed 53,480
    • Yearly Projected Openings 5,620

    Typical Education

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines.They do well at jobs that need:
    • Analytical Thinking
    • Dependability
    • Initiative
    • Adaptability/Flexibility
    • Stress Tolerance
    • Attention to Detail

    Tools

    • Notebook computers
    • Mobile phones
    • Liquid crystal display projector
    • Laser printers
    • Desktop computers

    Technology

    • Project management software
    • Graphics or photo imaging software
    • Enterprise resource planning ERP software
    • Data base user interface and query software
    • Customer relationship management CRM software

    Tags

    • InDemand occupations are considered a priority by the state of Ohio.
    • Bright Outlook occupations will grow rapidly in the next few years, have a large number of openings, or are new and emerging careers.

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    Workforce Supply Tool

    Workforce Supply Tool

    The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.

    You can view statewide statistics as well as more region specific information.

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