It's a bright outlook for
This career will grow rapidly in the next few years.
Learn more about what they do.
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Customer Service Representatives
Executive Secretaries & Executive Administrative Assistants
Human Resources Assistants
Insurance Claims Clerks
Receptionists & Information Clerks
Health & Counseling
Professional, Science, & Technical
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to speak clearly so others can understand you.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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The Workforce Supply Tool provides statistics for the occupations in highest demand throughout Ohio.
You can view statewide statistics as well as more region specific information.